Below FAQ are some common concerns of our clients before purchasing our products.
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Frequently Asked Questions (FAQs)

We specialize in premium dietary supplements and high-quality Darjeeling tea. Our dietary supplements are designed to support various aspects of health and wellness, while our Darjeeling tea collection includes a range of flavors and grades sourced directly from the gardens of Darjeeling.

Yes, our dietary supplements are manufactured in facilities that are GMP (Good Manufacturing Practices) certified, and our Darjeeling teas are sourced from estates that are certified for their quality management and sustainable practices.

We recommend consulting with a healthcare provider before starting any new dietary supplement, especially if you have pre-existing health conditions, are pregnant, or are taking medications. Our product descriptions and ingredients are clearly listed to help you make an informed choice.

To preserve the freshness and flavor of your Darjeeling tea, store it in a cool, dark place away from direct sunlight, moisture, and odorous items. An airtight container is ideal for maintaining its quality.

Orders can be modified or canceled within 24 hours of placement. Please contact our customer service team immediately if you need to make any changes to your order.

We accept returns within 30 days of purchase, provided that the products are unopened and in their original packaging. Please visit our Return Policy page for detailed information.

Yes, we ship worldwide. Shipping rates and times vary depending on the destination. Please check our Shipping Policy for detailed information on international deliveries.

Domestic orders typically take 3-5 business days to arrive, while international shipping times can vary between 1-3 weeks depending on the destination and customs processing.
Darjeeling tea is generally safe to consume. However, those sensitive to caffeine should limit their intake. Always ensure that the tea is steeped correctly according to the instructions to enjoy its best flavor and benefits.
Absolutely. Our website uses SSL encryption technology to ensure the security of your personal and payment information. We do not store credit card details nor do we share customer details with any third parties.
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